You're sharing your device. In which case, someone using it has violated our policies, so we've had to restrict access to our services. Or, we think there's a lot of automated traffic on your device, or evidence of distillation.
You're using a VPN, Private Relay, a mobile network that routes traffic through another country, public wifi, or a shared network. Or, we can't legally let you access our services because your country is sanctioned, under export control, proscribed as authoritarian by dogAdvisor, or we've chosen to withdraw our services in protest of certain activity.
We think you're under 18 (or 16) or you've seriously breached our safety policies, or seriously breached our other legal policies and user agreements.
We're unable to open dogAdvisor for you
We've had to restrict your access to Max for one of several potential reasons. If you think this was a mistake, please appeal
Appeal this restriction
This is sent directly to dogAdvisor's Compliance team. If you need to, here's a free way to look up your IPv6 address: https://whatismyipaddress.com/. Do not use a VPN, Private Relay, or shared network to submit this appeal as it will be rejected automatically.
Appeals are overturned within 7 days if successful. This form takes around 40sec
RESTRICTION STATUS PROCESSING
If you made an appeal, you can track its progress here. If you submitted less than 7 days ago, your status will appear here next week.
The information you provide here is collected by dendidSTUDIO Limited (registered in England and Wales, company number 14541805) for users in the United Kingdom, and by dogAdvisor Co (registered in Delaware) for users in the United States, and will be used solely to review the restriction you've told us about. Our lawful basis for processing it is our legitimate interest in operating our service safely and in correcting our own mistakes, and we'll keep your appeal for 30 days before deleting it. dogAdvisor® is a registered trademark; this website and Max are Copyright (©) dogAdvisor 2026, with all rights reserved. dogAdvisor Co is registered in Delaware, but you may be making agreements with different branches depending on your jurisdiction, learn more at Corporation. By using dogAdvisor or our products you agree to our Terms of Use and Safety Harbour Statement. We aggressively and rigorously protect our intellectual property.